Alan Rezaei

Alan Rezaei has a diverse range of work experience. Alan worked as a Client Solutions Specialist at the National Apartment Association, providing customer support and training for various applications. Alan also served as a Salesforce Analyst, offering support and project management for Salesforce and related applications.

Additionally, Alan worked as a Salesforce Analyst for a DC Nonprofit, where they migrated the organization to Salesforce CRM using Agile/Scrum project methods. Alan gathered client requirements, created user stories, and managed data cleanup and migration.

Furthermore, Alan was an End User Analyst at the Transportation Research Board, where they provided software support for various IT applications and solved a significant number of tickets within SLA.

Alan also served as a Call Center Program Manager at the DC Department of Healthcare Finance, where they managed a call center and resolved Medicaid beneficiary issues.

Alan's experience includes working as a CRM Data Analyst at Gorman Health Group, a Functional Software Analyst at Sunflower Systems, and a Support Services Specialist at Deloitte.

Furthermore, Alan has founded and served as the Executive Director of a nonprofit organization called the Student Advocacy Network, and they worked as a Political Consultant, aiding a young professional in building their political career.

Lastly, Alan had various roles at Santa Fe College, including being a Strategic Planning Intern, Student Body President, and Vice President. Alan was responsible for creating the first strategic plan for the Student Government, managing a staff, and guiding the organization to achieve strategic priorities.

Alan Rezaei obtained an Associate's degree in Political Science from Santa Fe College from 2004 to 2006. Alan then pursued a Bachelor's degree in Economics from the University of Florida from 2006 to 2008. In addition to their formal education, Alan has obtained various certifications. In 2010, they became a Six Sigma Black Belt certified by the American Society of Quality and also obtained the Certified Associate of Project Management from PMI. In 2011, they became a Certified Personal Property Specialist from the Personal Property Management Association. Recently, in 2019, Alan obtained the Salesforce Certified Administrator (SCA) certification from Salesforce and the Scrum Fundamentals Certified (SFC) certification from SCRUMstudy - Accreditation Body for Scrum and Agile.