Yasuo Murakami

Yasuo Murakami is a seasoned professional with extensive experience in customer service and technical support within the healthcare and technology sectors. Currently serving as a Senior Research Engineer at NICT since March 2020, Yasuo's previous roles include Customer Care Manager at GE Healthcare, where responsibilities encompassed managing healthcare digital customer care services, and Solutions Sales Manager focused on healthcare digital solutions. Prior experience at GE Healthcare includes service and solution sales management within healthcare IT. Yasuo's career also includes significant positions at Hewlett-Packard, ranging from Technical Support Quality Analyst to Global Call Center Operation Manager, with a proven track record in quality analysis and operational management. Earlier roles at COMPAQ Computers KK and Japan Digital Equipment Corporation further illustrate expertise in customized enterprise support and onsite customer service. Yasuo holds a Bachelor's degree in Quality Control Technology from Kansai University.