Strategic Account Manager

Customer Service · Full-time · Remote · Remote possible

Job description

  The Strategic Accounts Manager role is an opportunity to drive the company’s sales growth by engaging with, and technically supporting, large end-customers who have prior engagements with Natron, as well as new marque accounts.   We need an all-around technically astute sales professional with large industrial power or colocation data center experience. One comfortable with DC and AC power systems, can size batteries, strings, battery cabinets, and turn-key battery plants for applications ranging from traditional data center UPS, single and 3-phase, to industrial power systems with power levels in the MW-class. In the process, you will be qualifying commercial opportunities, developing a sales pipeline, forecasting, quoting, and closing orders. This is a high-visibility, high-impact role reporting to the VP Sales and your work developing key accounts and applications will be understood and recognized by the executive team. The successful candidate will demonstrate their comfort with a wide range of activities, an eagerness to get their hands dirty, and a cross-the-finish-line work ethic. This role offers the opportunity to grow your career and experience with Natron in a number of different directions.

Resposibilites:

  • Pipeline targets from bankable data center (primary market) and industrial power (secondary)
  • Solicit and obtain one VOC (voice of the customer) feedback per month specific to BluePack, BlueRack, BlueTray, and/or Cell as to be utilized by Customer within Data Center, Industrial Power, or other Mission Critical application.
  • Solicit and obtain one LOI or conditional purchase orders from key accounts
  • Work in-the-field with the ISOs and Strategic Integration Partners to build the Pipeline and Book Orders from end customers.
  • Grow Natron’s sales pipeline, build and manage large end-customer relationships, and close orders to achieve personal sales goals and objectives.
  • Develop, organize and manage responses to customer request for information (RFIs), proposals (RFPs), and quotations. Enter, manage, and update company CRM and related Excel tracking and reporting files.
  • Manage day-to-day activities to achieve sales objectives and personal KPIs with the focus on driving Natron to a multi-billion-dollar status.
  • Support tradeshows, conferences, and other sales/marketing events as requested by Natron management to identify and grow the end-customer base.
  • Engage with the Product Engineering and Technology teams providing feedback on customer requirements, specifications, applications, and provide guidance and technical recommendations to best align Natron’s products and resources to win the business.
  • Assist the VP Sales and Marketing or other Natron staff as needed on Natron marketing materials, sales presentations, and customer FAQs.

Experience:

  • Undergraduate degree in engineering, electrical preferred.
  • Minimum 10 years of sales engineering experience deploying AC or DC power systems and/or batteries in data center applications.
  • Proficiency in Microsoft Word and PowerPoint for customer presentations and one or more CRM systems (Salesforce preferred).
  • Excellent communication skills, with a team-oriented attitude.
  • Ability to work in a dynamic start-up environment where initiative, creativity, risk-taking, and ownership are a must.

Logistics:

  • This role involves frequent travel ~50%. Candidate ideally in a major metro market in the EST or CST timezones.
  • Some working on PST timezone or working outside traditional business hours may be required to support customer engagements.

Salary/Pay Transparency:

  • Disclaimer: The actual salary of a successful applicant may vary from posted ranges based on the candidate’s experience, knowledge, skills, and abilities, internal equity and alignment with market data, and other legitimate business reasons, including, but not limited to, compliance with applicable immigration law prevailing wages.
  • In addition, Natron Energy has a strong benefits package including Medical, Dental, Vision, 401k Plan with Match, Life Insurance, Parental Leave Benefits, Discretionary Time Off (DTO) and Paid Time Off (PTO) for Exempt and Non-Exempt employees respectively, and 11 paid holidays.
  • The salary for this position is based on a base pay, plus a sales commission based on sales targets and other OKRs. The base pay range for this position is a minimum of $135,500 and a maximum of $159,500 annually.

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