Michael M.

Michael M. has extensive experience in providing IT support and troubleshooting for various companies. Michael has worked remotely as a Remote Solution Center Associate at Navient, a Remote Service Desk Analyst at OPENLANE, and a Senior Tier 1 Support Desk Technician at The 20 MSP. Previously, Michael provided IT support to local businesses at Bulldog IT Services and the State of Michigan. Michael also has experience working at the University of Michigan, Solera | Audatex, and Google in various technical support roles. Throughout their career, Michael has used a variety of tools and software to troubleshoot, log tickets, communicate with coworkers, and resolve IT issues efficiently.