Sherry Highfield

Sherry Highfield is an accomplished IT Service Delivery leader with extensive experience in managing and directing infrastructure and operations teams. Currently serving as Senior Director at Navient since May 2014, Sherry provides strategic oversight for technology solutions. Prior experience includes a brief tenure as Vice President of Risk Project Management at JPMorgan Chase in April 2014, where project management and model validation were key responsibilities. Sherry's career also includes a significant role as Director at Discover Card from April 1986 to June 2013, marked by achievements in strategy development, contact center leadership, and team development. Sherry holds a Certificate in Project Management from Villanova University and has advanced degrees in Economics from the University of Utah.