Maria Camila Gonzalez

Workforce Analyst at Nearsol

Maria Camila Gonzalez has a diverse work experience in the field of workforce analysis, training and quality management, product analysis, corporate training, workforce supervision, and real-time analysis. Maria Camila has worked at NEARSOL as a Workforce Analyst since 2023. Prior to that, they worked at Webhelp OneLink, where they held various roles including Training and Quality Manager until June 2023, Senior Product Analyst from 2020 to 2022, Corporate Trainer from 2019 to 2020, Workforce Supervisor from January to June 2019, and Real Time Analyst from 2018 to 2018. Maria Camila'sroles involved tasks such as analyzing KPIs, implementing strategies, designing learning materials, facilitating training, monitoring calls and chats, maintaining service levels, and creating reports.

Maria Camila Gonzalez attended the Universidad de Antioquia from 2013 to 2020, where they pursued a degree in Economics. During their educational journey, they obtained several additional certifications, including Organizational Learning and Development in August 2020, Gamification of Learning in July 2019, Leading without Formal Authority in July 2019, and Train the Trainer in July 2019, all from LinkedIn.

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Timeline

  • Workforce Analyst

    April, 2023 - present