Nils Ripper has a diverse work experience that spans across different industries. Nils currently holds the position of International Sales Manager - DACH / BENELUX at NeedHelp, a role they have held since April 2023. In this position, they are responsible for managing and developing existing client portfolios, increasing order volumes, and ensuring customer satisfaction. Nils also collaborates with various teams to enhance the overall customer experience and identifies areas for process improvement and efficiency. Nils' previous role at NeedHelp was as a Key-Account Manager in the DACH region, where they focused on growing accounts through online and in-store services, coordinating commercial activities, and monitoring client and provider performance.
Prior to working at NeedHelp, Nils worked as a Success Manager at edufactory from September 2020 to July 2021. Nils also gained experience as an Internship - Transport Service Assistant at The Kooples from January 2020 to July 2020.
Before that, Nils worked at Foodora, where they held roles as a Partner Service representative from January 2019 to May 2019, and as a Client Service Agent from September 2018 to January 2019. Nils also completed an internship at Lufthansa Cargo from August 2017 to January 2018 and worked as a Sales Assistant at Bouygues Telecom for a short period in June 2016.
Overall, Nils Ripper has demonstrated their skills in sales, account management, customer service, and process improvement across various organizations and is well-versed in working with diverse teams.
Nils Ripper began their education in 2003 at Cité Scolaire Internationale de Lyon where they completed their Abibac degree in Filière S. Afterward, they pursued higher education and attended ESCE International Business School from 2015 to 2020. During their time there, they obtained a Bachelor's degree in Finance in 2019. Additionally, Nils completed a Double Master's degree in Finance and Exportmanagement in July 2020, specializing in International Management.
April 1, 2023 - present
July, 2021