Patricia Abreu

Patricia Abreu currently serves as Gerente Geral de Operações at Neobpo since February 2024, after a brief tenure as Gerente de operações sênior at AeC. With extensive experience in service delivery and operations management, Patricia Abreu has held key positions at companies such as Necxt and Oi S.A., where responsibilities included managing customer experience contracts and overseeing performance indicators. Previous roles encompass management of accounts and customer service operations at leading firms like Contax and Atento, focusing on profitability and quality metrics. Patricia Abreu possesses an academic background in Business Administration from Universidade Federal da Bahia and an MBA in People Management with a focus on Organizational Leadership from Unijorge.