Lauren M.

Lauren M. is an experienced professional with a diverse background in legal technology, client engagement, and business operations. Currently serving as a Delivery Success Manager at NetDocuments since November 2023, Lauren previously held multiple roles at Affinity Consulting Group from 2009 to 2023, including Revenue Operations Manager and Client Engagement Manager. Lauren's expertise encompasses implementing CRM systems, managing client portfolios, and leading cross-functional teams to enhance operational efficiency and customer satisfaction. Lauren has also worked in business development at Gentry Locke and has a strong foundation in legal research and compliance from earlier roles at the Roanoke City Sheriff's Office, the 25th Judicial Circuit Court of Virginia, and Lancer Insurance Company. Lauren holds a BA in English from Bucknell University and a JD from Cleveland State University - Cleveland-Marshall College of Law.