Gabrielle de Serres

Marketing Publication Writer V (sr. Technical Writer—apis) at Netspend

Gabrielle de Serres has extensive experience in technical writing and business process implementation. Gabrielle started their career as a Program Finance Analyst at L-3 Communications, where they planned, developed, and maintained a labor database and implemented procedures for Sarbanes-Oxley compliance. Gabrielle later worked as a Financial Technical Writer at L-3 Communications Wescam, where they restated earnings and redesigned billing databases.

Gabrielle then joined Washington Mutual as a Policy and Procedure Specialist, where they conducted risk analysis and made business recommendations based on key performance indicators. Gabrielle also designed and implemented churning algorithms for databases and reports.

After that, Gabrielle became an Independent Consultant and worked on various projects, including writing technical documentation and editing software manuals. Gabrielle specialized in API technical writing, software documentation, and content management.

Gabrielle then joined goTransverse as the Manager of Technical Communications, where they created and managed the department and developed product documentation for a cloud-based billing platform.

Gabrielle also worked as an Independent Consultant, where they continued their work in technical writing and performed research.

Gabrielle later joined Express Employment Professionals and Technology Navigators, Inc. as an API Technical Writer, where they created API product documentation for financial platforms.

Most recently, Gabrielle joined Netspend as a Marketing Publication Writer, where they create and researches API documentation for the company's financial platform.

Throughout their career, Gabrielle has demonstrated expertise in API technical writing, software documentation, business analysis, project management, and marketing writing.

Gabrielle de Serres's education history includes several notable institutions. In 1989, they attended Santa Rosa Junior College, where they pursued a degree in Computer Science. Gabrielle completed their Associate of Science (A.S.) degree in Computer Science in 1993. Following this, in the year 2000, Gabrielle enrolled in the University of San Francisco. Gabrielle completed their Bachelor of Science (B.S.) degree in Information Systems Management, majoring in the same field, in 2002. Later, in 2005, they attended the University of San Francisco School of Management to pursue an MBA. However, no specific degree name is provided in this case. Most recently, in 2019, Gabrielle undertook Java Programming at Austin Community College. Besides, their earlier education at Langara College in the field of Sciences and Classical Studies is mentioned but without specified start and end years.

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  • Marketing Publication Writer V (sr. Technical Writer—apis)

    July, 2021 - present