Ma. Theresa Castillo has extensive experience in policy management and operations within the insurance industry, currently serving as Manager of Policy Management at Neuron UAE since December 2020, overseeing a team of 34 employees in client services. Prior roles include Assistant Manager at Cigna, where responsibilities encompassed managing the setup of medical insurance policies for individual and corporate accounts, along with account installation functions. Earlier in their career, Ma. Theresa held positions at Oman Insurance Company and Abu Dhabi National Insurance Company, focusing on fulfillment operations, claims system auditing, and customer service. Ma. Theresa's career began at Accenture and Ericsson, where roles included business analysis and HR compliance. Ma. Theresa holds a Bachelor of Science in Commerce from De La Salle University and a High School Diploma from St. Scholastica's College, Manila.
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