Sarah Sutton

Sarah Sutton is a seasoned professional in service delivery and operations management, currently serving as Service Delivery Manager at News Corp Australia since February 2017. With a focus on continuous improvement and customer experience enhancement, Sarah has held various roles such as Operations Manager, Operations Team Leader, and Project Leader, driving strategic business change and performance improvement within contact centre operations. Prior to this, Sarah worked as a Sales Optimisation Leader and Sales Team Leader, where revenue generation through effective sales strategies was a priority. Earlier experience includes roles at APN Australian Regional Media and various positions in the UK, culminating in a background in advertising consultancy. Sarah holds a Certificate IV in Customer Contact and a Certificate IV in Agriculture.