Senthilvel Prakash

Senthilvel Prakash is currently working as the Director of Customer Success and Operations at Newton. With a strong background in customer success management, Senthilvel has held roles such as Lead - Customer Success at AppsFlyer, Sr. Manager - Customer Success at Synup, and Customer Success Manager at Freshdesk. Senthilvel's experience includes defining, optimizing, and managing the customer journey, driving product suite adoption metrics, recruiting and mentoring teams, and aligning with sales organizations to drive renewal and up-sell strategies. With an MBA in Marketing from Visvesvaraya Technological University, Senthilvel is known for their expertise in enhancing customer satisfaction and driving business growth.