Cassandra Bianchini

Cassandra Bianchini has over 20 years of experience in customer support and technical operations across various organizations. Currently serving as Customer Success Manager/Lead at Nibbles since December 2023, Cassandra has previously held roles including Customer Service Operations Manager at Kaleida Systems Inc, where responsibilities included rebuilding the support team and establishing customer success initiatives. Earlier positions include Technical Support Team Supervisor at Datamaxx, Support Manager at VitusVet, and various roles in technical support and analysis at Carlton Fields, Ruden McClosky, and Hummingbird. Cassandra's expertise encompasses team leadership, customer service, technical troubleshooting, and operations management, contributing significantly to improved customer experiences and support efficiencies.