Igor Figueiredo

Igor Figueiredo is a skilled professional with extensive experience in software development and customer support. Currently serving as a Desenvolvedor Outsystems Pleno at Nimbi S/A since January 2018, Igor specializes in enhancing and correcting software functionality for users and internal back-office applications, while also mentoring new team members. Previous roles at Nimbi S/A include Desenvolvedor Outsystems and Analista de Governança, where responsibilities encompassed agile web application development, bug resolution, and client support via Jira service desk. Prior to that, Igor held various positions at Teleperformance Brasil, starting as an Agente de atendimento ao cliente, focusing on credit card support and ensuring quality service. Igor holds a degree in Gestão de Negócios e Inovação from Fatec Sebrae and a technical degree in Computer Programming from Etec Jaraguá.