S.m Noman Mazhar

S.M Noman Mazhar has a diverse work experience in various roles and industries. In 2017, they worked as an E-Commerce Specialist at TEXT, where they managed customer accounts and day-to-day operations. From 2018 to 2020, they joined Uber as a Community Operations Specialist, handling customer resolutions and collaborating with teams to improve processes, resulting in high customer satisfaction and a reduction in defect rate. In 2020, they transitioned to the role of Key Account Manager at Uber, where they designed training decks for driver onboarding, leading to increased retention and quality. Currently, since May 2022, they are working as an Associate Executive in People and Culture at Nisum.

S.M Noman Mazhar completed their Bachelor of Business Administration (BBA) degree in Marketing from Iqra University (Official) from 2013 to 2016. In addition to their formal education, they have obtained various certifications such as Talent Sourcing from LinkedIn in February 2023, Google Sheets Essential Training from LinkedIn in November 2020, Being Positive at Work from LinkedIn in August 2020, Business Process Improvement from LinkedIn in August 2020, Cultivating a Growth Mindset from LinkedIn in August 2020, Excel Formulas and Functions Quick Tips from LinkedIn in August 2020, Excel: Filtering Data for Beginners from LinkedIn in August 2020, Excel: Introduction to Macros and VBA from LinkedIn in August 2020, Excel: Power Pivot for Beginners from LinkedIn in August 2020, Improving Your Listening Skills from LinkedIn in August 2020, Reduce Tension with Breathwork from LinkedIn in August 2020, Take a More Creative Approach to Problem-Solving from LinkedIn in August 2020, Cultivating Mental Agility from LinkedIn in June 2020, Embracing Unexpected Change from LinkedIn in June 2020, Handling Workplace Change as an Employee from LinkedIn in June 2020, Communicating with Charisma from LinkedIn in March 2020, Delivering Bad News to a Customer from LinkedIn in March 2020, Empathy for Customer Service Professionals from LinkedIn in March 2020, Customer Service: Problem Solving and Troubleshooting from LinkedIn in February 2020, and Google Sheets: Advanced Formulas and Functions from LinkedIn in February 2020.