Yasmin Baylor

Customer Service Team Lead at NJM Insurance Group

Yasmin Baylor has a diverse work experience. Yasmin started their career as a Sales Associate at DSW and later worked as a Drexel Athletic Events Team Member and Drexel Student Center Concierge at Drexel University. Yasmin then worked as a Public Relations & Events Assistant at Mary K. Dougherty and Associates and as an AP Resolutions employee at Educational Testing Service (ETS). In 2015, they became a Sales Associate at New York & Company. In 2016, they joined NJM Insurance Group and held several roles including Personal Lines Representative, Insurance Specialist, and Customer Service Team Lead. Their responsibilities at NJM Insurance Group included resolving customer inquiries, providing underwriting assistance, monitoring team performance, and participating in department projects and initiatives.

Yasmin Baylor earned their Bachelor's Degree in Design & Merchandising from Drexel University between 2012 and 2016. Prior to that, they attended Lawrence High School and completed their high school education from 2008 to 2012.

Links

Previous companies

Educational Testing Service logo

Timeline

  • Customer Service Team Lead

    April, 2021 - present

  • Insurance Specialist

    January, 2019

  • Personal Lines Representative

    October, 2016

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