Jackie Vogel Boone

Jackie Vogel Boone has a diverse work experience spanning over 17 years. Jackie started their career as a Coordinator of Student Loan Operations/Financial Aid Advisor at the University of Mississippi in 2004. In this role, they provided counseling and education to students regarding the student loan process.

After that, they joined Nelnet in 2006 as an Assistant Vice President of Nelnet Campus Solutions. Here, Jackie introduced Nelnet to colleges and universities in Mississippi, built a customer base, and worked with internal and external teams to manage client expectations and address customer service needs.

In 2007, they moved on to Sallie Mae as an Account Executive. In this role, Jackie collaborated with senior leadership at colleges and universities to provide funding solutions for parents and students. Jackie focused on developing new business opportunities, solution selling, and serving as a trusted advisor to clientele.

From 2011 to 2014, Jackie worked at Apollo Education Group as part of the Workforce Solutions team. Jackie was responsible for acquiring and developing strategic business partnerships with local and national companies, government agencies, and higher education institutions. Jackie collaborated with senior leaders to create customized learning solutions that help meet recruiting, developing, and retaining talent goals.

In 2016, Jackie joined Education Partners, LLC as a Client Success Director. Here, they directed client success efforts and contributed to the growth and success of the organization.

Currently, Jackie is at Nomadic Learning. Jackie started as the Director of Customer Success in 2018 and was later promoted to Vice President and then Senior Vice President in the same department. Jackie'sroles include overseeing customer success and ensuring customer satisfaction with the company's products and services.

Overall, Jackie Vogel Boone has a strong background in customer success, relationship management, and business development across various industries.

Jackie Vogel Boone obtained a Bachelor of Science degree in Hospitality Management from The University of Southern Mississippi, where they began studying in 1999 and completed their studies in 2003. Jackie later pursued a Master's degree in Counseling and College Personnel Services from the same university, attending from 2008 to 2010. Additionally, Jackie obtained certification as a Certified Customer Success Manager (CCSM), Level 1 and Level 2, from SuccessHACKER in April and September 2022, respectively.