Michael Lucky Adriano

Michael Lucky Adriano is a seasoned operations manager with extensive experience in customer experience operations and project management across various industries. Currently serving as a Senior Operations Manager at NoOnes, Michael previously held a similar title at Paxful, overseeing arbitration and customer support teams while driving process improvements and mentoring team leaders. Prior roles include Senior Operations Lead at Airtasker, where responsibilities encompassed strategizing workflows and conducting performance analysis, and Customer Service Team Lead at TaskUs Philippines, where management of a growing team was a key focus. Michael's career began with foundational roles at JPMorgan Chase & Co., Teleperformance Philippines, Convergys, and TeleTech, showcasing a progressive increase in responsibilities and expertise in operational excellence and technology integration. Michael holds a BSBA in Computer Application and Information Technology from De La Salle-College of Saint Benilde.