Juliet Johnson

Juliet Johnson is an accomplished communications professional with extensive experience across various high-profile organizations. Currently serving as Director of Brand Strategy at Norfolk Southern Corporation since September 2021, Juliet pioneered the company's first Brand Strategy practice, focusing on effective messaging for both external and internal audiences. Past roles include Deputy Vice President of Public Affairs at PhRMA, where Juliet led federal advocacy communications and managed strategic marketing campaigns, and Head of Communications at the Centers for Medicare & Medicaid Services as a Presidential Appointee, overseeing a multidisciplinary department. Additional experience includes senior leadership positions at Ketchum and Fleishman Hillard, and significant roles in communications for the U.S. Congress and the State of New Jersey. Juliet holds a Bachelor of Arts in English from Vanderbilt University, with a concentration in Creative and Analytical Writing.