Ilda Dinis

Ilda Dinis is the Senior Vice President of Customer Experience, Marketing & Innovation. With over 20 years of experience, she is a passionate customer advocate and champion of building culture, brands and reputation through integrated and creative strategies.

In her current role, she is responsible for working with partners and colleagues from across the company to continuously evolve and operationalize NBFC’s customer strategy. Prior to joining the insurance industry, she worked in the non-profit sector and credits this experience for her resourcefulness, perseverance and “make it happen” mindset.

Ilda holds an Honours Bachelor of Arts from the University of Toronto and a joint Master of Communication Management from Syracuse and McMaster Universities.