Ian Waddle

Ian began working for Northern Gas Networks (NGN) as it was back in 1979 as an Apprentice Gas Distribution Craftsmen. Since then he has become a qualified engineer have gained a BEng (hons) degree in Mechanical Engineering and various other professional qualifications, including a NEBOSH National Diploma in Occupational Health and Safety.

Ian has worked in a variety of roles across the business and became Head of Customer Operations in 2017. Ian has a passion for delivering a safe, economically sustainable and reliable customer centric service to NGN’s customers, by leading a team of committed colleagues responding to any reported gas escape. He has a wide range of interests which he enjoys with his family, including skiing, walking and motorcycling