Meg Palumbo, CAE

Director of Customer Strategy at Novi AMS

Meg Palumbo, CAE has a diverse work experience spanning multiple industries. Meg currently works at Novi AMS as the Director of Customer Strategy, a role they have held since February 2022. Prior to that, they served as a Customer Experience Specialist at the same company from November 2020 to February 2022.

Before joining Novi AMS, Meg worked at the Triangle Apartment Association as the Communications Manager from August 2016 to November 2020.

Prior to that, they held various roles at Bell Partners Inc. including Community Manager from April 2015 to August 2016, Assistant Community Manager from October 2013 to April 2015, and Leasing Consultant from August 2011 to October 2013.

Meg also has experience as a Property Manager at Trinity Properties from October 2010 to August 2011.

Earlier in their career, they served as an Intern (Event Coordinator) at EMC from May 2009 to August 2009.

Meg also worked as a TAC employee at the University of North Carolina Wilmington from August 2007 to October 2008.

Other past roles include working at Target as a Hardlines employee from December 2006 to July 2007, and as a Hostess at Carrabba's Italian Grill from June 2005 to July 2006.

Meg's early work experience includes being a Vet Tech Assistant at Banfield, The Pet Hospital from 2002 to 2004. Overall, Meg Palumbo, CAE has held a range of positions and gained valuable experience in customer service, communications, management, and event coordination throughout their career.

Meg Palumbo, CAE obtained a Bachelor of Science (BS) degree in Recreation, Hospitality, and Tourism Management from the University of North Carolina Wilmington in the years 2007 to 2009. Prior to that, they attended the University of North Carolina at Greensboro from 2006 to 2007, where they obtained a Bachelor of Science (BS) degree in Parks, Recreation, and Leisure Studies. In January 2022, Meg Palumbo obtained the certification of Certified Association Executive (CAE) from ASAE: The Center for Association Leadership.

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