Foroutan Fami

Senior Technical Support Representative at Noviflow

Foroutan Fami has held a variety of roles in the IT field since 2007. From 2007 to 2016, they worked as an IT Consultant at Afrouz Clinic, a Web Hosting Expert at Radcom Co - رادکام, and an Information Technology Technician at Sazeh Consultants, where their duties included installing, debugging, and troubleshooting software, assisting end users, taking calls, and completing service requests through a ticketing system, and troubleshooting and repairing LAN related problems. In 2016, they began working as a Network Administrator at both Tara Consultant and Tech. Research & Development Co. PJS. In 2018, they became a Researcher at Synchromedia Laboratory. In 2020, they were an Intern at Ericsson, and in 2021 they were a Technical Support Representative and Senior Technical Support Representative at NoviFlow Inc.

Foroutan Fami obtained a Bachelor's degree in Computer Software Engineering from Payame Noor University (Distance Education) between 2003 and 2009. Foroutan then obtained a Master's Degree in Information Technology and Computer Networks from Sharif University of Technology between 2014 and 2016. Foroutan is currently pursuing a Master's degree in Telecommunications Engineering from \u00c9cole de technologie sup\u00e9rieure, which they began in 2018 and is expected to complete in 2022. In addition, Foroutan Fami has obtained two certifications from Coursera, Improving Deep Neural Networks in 2021 and Neural Networks and Deep Learning in 2020.

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Previous companies

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Timeline

  • Senior Technical Support Representative

    September, 2022 - present

  • Technical Support Representative

    September, 2021