Francis M.

Francis M. has extensive work experience in the insurance industry, with a focus on Life and Health Operations and Customer Care. Francis currently holds the position of VP & Head of Life & Health Operations and Customer Care at Income, starting in April 2020. Prior to this, Francis was on sabbatical at Prudential Assurance Company Singapore from October 2019 to April 2020. Francis also served as the Head of Operations Excellence at Prudential from April 2019 to September 2019, and as the Head of Life Operations from September 2010 to March 2019. Additionally, Francis had a secondment to Prudential Services Asia, where they held the roles of Head of Life Operations in Singapore and Kuala Lumpur from March 2011 to February 2012.

Francis M. attended Nanyang Technological University in Singapore and pursued a Bachelor of Business degree. No specific start or end year is provided.