Lorena Molano Ramos

Lorena Molano Ramos is an experienced customer experience representative currently working at Treinta since August 2022. Previously, Lorena held a customer experience role at Addi from March 2021 to May 2022, where responsibilities included providing support via WhatsApp, resolving inquiries, and assisting clients with various processes and product-related requests. Prior to that, Lorena worked at Cabify as a customer service representative from November 2017 to November 2020. Lorena holds a Technologist degree in Quality Management, Occupational Health and Safety, and Environment from Servicio Nacional de Aprendizaje (SENA), completed in 2022, and a Technical degree in Secretarial and Systems from Instituto Triángulo, obtained in 2013.