Andrea Luna

Client Success Team Lead- B2b Global Customer Success at NuORDER

Andrea Luna has extensive work experience in various roles within the customer success and sales fields. Andrea currently works at NuORDER by Lightspeed as a Client Success Team Lead, overseeing global customer success efforts. Prior to this role, Andrea was a Client Experience Manager, responsible for managing client relationships and driving go-to-market strategies. Andrea also worked as an Enterprise Customer Success and Senior Customer Success Manager at NuORDER, where they excelled in managing and nurturing key client accounts. Before joining NuORDER, Andrea worked as an Account Manager at WayUp, where they developed and maintained client relationships. Andrea also gained experience in sales at StellaService and Investis in earlier roles. Andrea's strong background in customer success, account management, and sales make their a valuable asset to any organization.

Andrea Luna attended the University of Delaware from 2009 to 2013, where they pursued a degree in English with a focus on Ethnic, Cultural Minority, Gender, and Group Studies. In 2020, they obtained additional certifications in Advanced Persuasive Selling: Persuading Different Personality Types, Improving Your Listening Skills, and Sales: Customer Success from LinkedIn.

Links

Previous companies

Investis Digital logo
Steve Madden logo
WayUp logo

Timeline

  • Client Success Team Lead- B2b Global Customer Success

    August, 2023 - present

  • Client Experience Manager- GTM

    April, 2023

  • Enterprise Customer Success

    January, 2022

  • Senior Customer Success Manager

    January, 2021

  • Customer Success Manager

    January, 2020