Ged Hartshorn

Ged Hartshorn has a diverse work experience in technical support roles. Ged began their career in 1994 as a Customer Support Engineer at ICL Financial Services and later worked as a Customer Support Engineer at Tower Technology Ltd and Vignette. In 2009, they joined Open Text as a Product Specialist, providing technical support for document management and workflow products. From 2011 to 2017, Ged worked at iRise as a Senior Technical Support Engineer & Cloud Operations, delivering technical support on software products and supporting cloud-based solutions. Ged then joined Qlik in 2017 as a Senior Technical Support Engineer, providing high-touch support to clients. Currently, Ged is working at NuORDER by Lightspeed as a Principal Technical Support Lead, leading technical support efforts.

Ged Hartshorn graduated from The University of Bolton in 1993 with a degree in Computer Science (HNC). Prior to that, from 1978 to 1984, they attended Counthill Comprehensive, but no degree or field of study was specified.