Parul Goel is an accomplished professional with extensive experience in supply chain management and customer success. Currently serving as VP, Client Manager and VP, Customer Success at o9 Solutions, Inc. since January 2014, Parul has been instrumental in building a global customer success organization focused on enhancing customer adoption and ensuring renewals. Previous roles include Director of Industry Solutions, where leadership of large, distributed teams on supply chain projects for major sectors was essential. At American Standard, Parul managed operations and inventory planning for a vast range of products, ensuring the fulfillment of customer demand. Earlier experiences include roles at IBM, Panasonic, and i2 Technologies, specializing in supply chain transformations and process design. Parul holds a B.Tech from the Indian Institute of Technology, Bombay, and a Master of Science in Engineering from Purdue University.
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