Samuel Pullan

Samuel Pullan has a strong background in technical support and application support. Samuel has experience working in various companies, including Protenus, Aravo Solutions, U.S. Legal Support, Inc., Black Knight, and Stream Global Services. In their most recent role at Protenus, Samuel served as a Senior Technical Support Engineer, utilizing their problem-solving skills to support the healthcare compliance analytics platform. Prior to this, they worked as a Senior Application Support Engineer at Aravo Solutions, where they resolved complex issues and collaborated with both technical and non-technical stakeholders. Samuel also held positions as a Principal Application Support Analyst at U.S. Legal Support, Inc. and an Application Support Analyst at Black Knight, where they handled support escalations, performed testing, and contributed to software modernization initiatives. Earlier in their career, Samuel worked as a Technical Support Specialist at Stream Global Services, providing technical assistance to Dell ProSupport clients. Overall, Samuel's work experience highlights their expertise in technical support, problem-solving, collaboration, and testing.

Samuel Pullan's education history begins in 2008 when they obtained the CompTIA A+ certification and the CompTIA Network+ certification. In 2009, they obtained the Microsoft Certified Systems Administrator (MCSA) certification. Samuel then continued their education and obtained the Bachelor of Science (BS) degree in Cybersecurity & Information Assurance from Western Governors University, where they studied from 2018 to 2022. In May 2018, they also obtained the ITIL Foundations v3 certification.

In April 2018, Samuel obtained the CompTIA Project+ certification, followed by the CompTIA Security+ certification in April 2018. In March 2018, they obtained the Injection Flaws certification from Cybrary and the Splunk Certified User 6.x certification from Splunk.

In September 2020, they obtained the Systems Security Certified Practitioner (SSCP) certification from (ISC)². Moving forward to 2023, Samuel attended Western Nevada College and acquired a Python Developer Certificate. Samuel also earned multiple additional certifications in 2023, including the Agile Product Owner Role: Foundations certification from LinkedIn, the DevOps Foundations certification from LinkedIn, the Intro to Object-Oriented Programming with Python certification from Zenva, and the Introduction to IT Automation certification from LinkedIn.

It is important to note that no assumptions are made outside of the provided information, and the summary is purely based on the information provided chronologically.