Monica M.

Monica M. is an experienced professional currently serving as the Manager of Implementation and Product Support at Ocelot since January 2019, where expertise in customizing SaaS solutions ensures effective client engagement. Prior to this role, Monica worked in various capacities, including as a family leave independent contractor and freelance copyeditor, demonstrating a strong background in academic support and writing. Monica held multiple positions at Rosemont College, such as Coordinator of Academic Advising and Coordinator of Testing and Tutoring, showcasing a commitment to student success. Experience also includes roles in marketing and project management at TV Guide Magazine and Reckner, contributing to a diverse skill set in management and communications. Monica holds a Master of Arts in English Language and Literature from Rosemont College, complemented by a Bachelor of Arts from Lycoming College.