Anne Bopearachchi

Customer care -Team leader at oDoc

Anne Bopearachchi has held a variety of roles in the customer service and airline industries. Anne began their career in 2016 at United Ventures Pvt. Ltd as a Ticketing and Reservations agent for United Airline and Air Canada. In 2018, they joined findmyfare as a Team Leader - Reservations. Most recently, in 2021, Anne joined oDoc as a Customer care -Team leader and Customer Service Consultant.

Anne Bopearachchi has a diverse educational background. Anne is currently enrolled in the St.George International teacher training institute, where they are pursuing a Higher National Diploma in Early Childhood Education and Teaching. From 2002 to 2015, they attended Ladies' College, where they obtained a G.C.E. (A/L) in Languages and General. Anne also holds a Higher National Diploma from the International Airline Ticketing Academy in Airline/Aviation and a Course Certificate in IT Applications from SLIIT. Additionally, Anne has obtained several certifications from LinkedIn, including Be the Manager People Won't Leave, Customer Service Foundations, Customer Service: Managing Customer Expectations, How to Build Credibility as a Leader, Leadership Mindsets, Phone-Based Customer Service, Project Management Skills for Leaders, Speaking Up At Work, Supporting Your Kids' Learning at Home, Visual Thinking Strategies, and Customer Service: Problem Solving and Troubleshooting.

Links

Timeline

  • Customer care -Team leader

    April, 2022 - present

  • Customer Service Consultant

    April, 2021