Rhea Tongco has held various positions in the customer service industry, ranging from Customer Service Associate to Workforce Supervisor. They have worked for companies such as Cognizant, ePerformax Contact Centers & BPO, and VXI Global Solutions, LLC. In their role as a back office case manager, they handled legal and claims documents for the Estate Settlement department. Currently, at Ubiquity, they manage report deliverables and RTA's as a Workforce Supervisor.
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