Melissa Caldwell

Chief Customer Officer & CMO at OhmConnect

Melissa Caldwell is the Chief Customer Officer and CMO at OhmConnect. Melissa has been with the company for 4 years and 1 month, during which time they have held the positions of Chief Customer Officer (CCO/CMO), VP of Growth & Performance, and Head of Growth. In their current role, they are responsible for leading OhmConnect's customer teams, including product, marketing, devices, customer experience, design, and communications.

Prior to joining OhmConnect, Melissa Caldwell interned with the Pritzker Group and Drivemode, where they gained experience in product launch marketing. Melissa also interned with the Houston Dynamo, where they gained experience in the sports industry.

Melissa Caldwell has a deep understanding of customer behavior and how to nudge people to get them motivated toward change. Melissa is responsible for customer automation strategies, and has increased the company's automated users from 8% to over 50%. Melissa has also quadrupled customer LTV.

In addition to their work at OhmConnect, Melissa Caldwell is also a co-leader of fundraising for Series C. Melissa is responsible for investor outreach, pitch meetings, due diligence, and the financial model. Thanks to their efforts, the company was successfully able to raise funds to pave the way for geographic expansion.

Melissa Caldwell has a Master of Business Administration (MBA) from Northwestern University - Kellogg School of Management and a Bachelor of Arts from the University of Virginia.

This person works with Melissa Caldwell, Chief Customer Officer & CMO.

Links

Previous companies

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Timeline

  • Chief Customer Officer & CMO

    Current role

  • Interim Chief Customer Officer (CCO/CMO)

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