Said Büyükarslan

Said Büyükarslan is a skilled customer service professional with extensive experience in team leadership and performance management. Currently serving as the Customer Service Team Lead at OKX since January 2023, Said has been recognized as a top performer and is responsible for leading and mentoring a team of 10-20 agents, resulting in multiple promotions within the team. Previous roles include Assistant Team Lead and Customer Support Consultant at SupportYourApp, where Said excelled in monitoring performance metrics and providing coaching. Additional experience as a Supervisor and Technical Advisor at Teleperformance highlighted Said's technical support expertise and ability to maintain high customer satisfaction rates. Said holds a Bachelor of Science in Management Information Systems from Anadolu University.