Old Street Solutions
Thiago Ribeiro has extensive experience in technical support and product management, currently serving as a Support Expert at Old Street Solutions since May 2022. Prior roles include Support Manager at SmartBear and Product Support Team Lead at Adaptavist, where collaboration with key stakeholders and cross-functional teams was essential. Thiago has also worked as a Support Consultant at BlueCielo ECM Solutions and as a Support Analyst at e-Core, where responsibilities included troubleshooting, technical support for various applications, and managing server and network assets. Early career experience includes positions as a Support Engineer at Atlassian and an Administrative Assistant at PUCRS. Thiago holds a Bachelor’s Degree in Law from Pontifícia Universidade Católica do Rio Grande do Sul.
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Old Street Solutions
We're a global Atlassian Platinum Solution Partner on a mission to incite revolution in the tech space. Our aim is to democratize Jira and Confluence so that everyone can be more useful to their teams, and dare we say, enjoy their work! Our Atlassian apps are easy on the eye, the brain, and the clicking finger, and let you do beautiful, wonderful things that previously only the devs could do. Our flagship app, Custom Charts for Jira, continues to be one of the fastest-growing apps on the Atlassian Marketplace, making custom Jira reporting accessible and enjoyable. NO to red tape NO to shit interfaces NO to knowledge-hoarding YES to ease-of-use YES to awesome data stories YES to better working