Thiago Ribeiro

Thiago Ribeiro has extensive experience in technical support and product management, currently serving as a Support Expert at Old Street Solutions since May 2022. Prior roles include Support Manager at SmartBear and Product Support Team Lead at Adaptavist, where collaboration with key stakeholders and cross-functional teams was essential. Thiago has also worked as a Support Consultant at BlueCielo ECM Solutions and as a Support Analyst at e-Core, where responsibilities included troubleshooting, technical support for various applications, and managing server and network assets. Early career experience includes positions as a Support Engineer at Atlassian and an Administrative Assistant at PUCRS. Thiago holds a Bachelor’s Degree in Law from Pontifícia Universidade Católica do Rio Grande do Sul.