Jennifer Southan

Jennifer Southan has a solid background in customer support and technical management, with experience in various leadership roles at companies like Olo, MemberHub.com, TeamSnap, and Impact Innovations. Jennifer has a Bachelor's degree in Information Systems from the University of Maryland Baltimore County. Jennifer has played a key role in enhancing customer support processes, creating customer feedback loops, and implementing self-service support resources to drive growth and success for the companies Jennifer has worked for.