Kailin Mack

Kailin Mack is an experienced professional in the fields of billing, legal assistance, and customer service. Currently serving as the Assistant Billing Director at OMPT Specialists, Inc. since April 2019, Kailin has previously worked as a Service Center Specialist at Sedgwick and as a Legal Assistant at Arnold Reed & Associates P.C., where responsibilities included case management and maintaining communication with involved parties. Earlier experience includes roles at PNC Bank as a Branch Sales & Service Representative and Multi-Channel Consultant, focusing on customer experience and financial education. Kailin began a professional journey with a Bachelor of Arts & Science in Criminal Justice and Corrections from Western Michigan University and has held various positions that demonstrate versatility and strong organizational skills.