Maneesha Narahari

Maneesha Narahari has a diverse work experience in various industries. In 2022, they began working at OnBlick Inc as an Inside Sales Specialist, where they accurately forecasted and delivered business by connecting with companies into various industries in the United States of America. Maneesha handled incoming queries and built good client relationships, as well as ensured all leads were well qualified by identifying the correct decision makers and understanding their requirements. In 2021, Maneesha started working at TTEC as a Customer Relationship Specialist, where they managed department call volume of calls per day and coordinated department schedules to maximize coverage during peak hours. Additionally, they handled inbound customer calls for Volkswagen customers over England, Scotland and Wales and resolved complaints, co-ordinated with retailer dealer centers and solved warranty disputes, maintained the brand's value and empathized with customers in serious situations such as roadside assistance, and made customers aware of current and new programs and services. In 2018, Maneesha began working at Uber Technologies LLC as an Operations Specialist, where they reported violations of rules, regulations, policies, and procedures by evaluating or recommending the initiation of investigative and corrective procedures. Maneesha conducted audits on a daily basis, identified root cause of defects and found areas of improvements in the process being audited, provided ideas for process improvements to enhance process efficiency, quality and customer experience, effectively and efficiently delivered projects to timely completion, ensuring faultless quality standards, and handled inbound requests from customers and partners, ensuring high levels of productivity and progression. Finally, in 2017, Maneesha started working at Amazon as a Process Associate, where they provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions. Maneesha also handled transportation-related escalations and escalation call back to customers, conducted calls auditing for quality and feedback purposes, researched, documented, modified, or selected alternatives for process improvements, coordinated with the team to ensure job completion by end of the timeline on any given day, and enhanced client Satisfaction ratings by resolving difficult customer issues.

Maneesha Narahari completed a Bachelor's degree in Computer Science at Malla Reddy Engineering College between 2013 and 2017.