Strategic Partnership Manager

Customer Service · Full-time · United States

Job description

About One

One’s mission is simple - to help customers achieve financial progress. We’re doing this by creating simple solutions to help our customers save, spend, borrow, and grow their money – all in one place.

The U.S. consumer today deserves better. Millions of Americans today can’t access credit, build savings or wealth, and are left to manage their financial lives through multiple disconnected apps. Almost a quarter of U.S. adults are unbanked or underbanked and roughly 80% of fintech users rely on multiple accounts to manage their finances.

What makes us unique? We are backed by a preeminent fintech investor (Ribbit) and the world’s largest retailer (Walmart), maintain the speed and independence of a startup, and employ a strong (and growing) collection of world-class talent.

There’s never been a better moment to build a business that helps people achieve financial progress. Come build with us!

The role

As the Strategic Partnership Manager, your mandate is to implement and manage strategic relationships with the card networks, payment processors, and credit bureaus among others. This role will impact One’s vision by ensuring we have the right 3rd party provider relationships in place as we scale and that our agreements with them are commercially favorable. In the role you will work cross-functionally with many team(s) including Commercial, Product, Legal, & Finance. Sitting at the nexus of new product launches and ongoing feature development, you will work on projects across the business spanning banking, lending, and payments. This role reports to the Head of Business Development on the Commercial Team.

This role is responsible for: 

  • Representing the Commercial team while partnering cross-functionally with Product and Engineering to support the implementation of new partnerships that have customer facing implications
  • Identifying both new growth and product partnership opportunities that result in either customer acquisition, evolved product capabilities, or revenue growth
  • Negotiating key business terms (pricing, revenue share, termination, etc.) with scaled partners who provide services to One now and in the future
  • Bringing a strong network of industry contacts; relevant verticals include, but are not limited to: card networks, debit/credit processing, payment service providers, credit bureaus, and consumer lending
  • Helping to define and execute the partner on-boarding process and partner success framework
  • Ad hoc projects and analysis for strategic partnerships as requested

You bring

  • Expert Career (10+ Years)
  • An act-like-an-owner mentality. We have a bias toward taking action.
  • Strong interpersonal and presentation skills with the ability to influence internal and external decision makers
  • A sense of curiosity and persistence while being execution focused across multiple opportunities and relationships at once
  • Tenacity, you conduct follow-up calls and emails to keep the process moving and don’t hesitate to get on a plane to close the deal
  • A passion for creating impact and an interest in how financial services can better serve everyone

Pay Transparency

The estimated annual base salary for this position ranges from $150,000 to $240,000. Pay is generally based upon the level, complexity, responsibility, and job duties / requirements of the specific position. We then source candidates with the requisite skills, expertise, education, training, and experience.  If you are selected for an interview, please feel welcome to speak to a Talent Partner about our compensation philosophy and other available benefits.

What it’s like working @ ONE

Our teams collaborate remotely and in our work spaces in New York and Sacramento. 

  • Competitive cash
  • Benefits effective on day one
  • Early access to a high potential, high growth fintech
  • Generous stock option packages in an early-stage startup
  • Remote friendly (anywhere in the US) and office friendly - you pick the schedule
  • Flexible time off programs - vacation, sick, paid parental leave, and paid caregiver leave
  • 401(k) plan with match

Leveling Philosophy

In order to thoughtfully scale the company and avoid downstream inequities, we’ve adopted a flat titling structure at One. Though we may occasionally post a role externally with a prefix such as “Senior” to reflect the external level of the position, we do not use prefixes in titles like that internally unless in a position which manages a team. Internal titles typically include your specific functional responsibility, such as engineering, product management or sales, and often include additional descriptors to ensure clarity of role and placement within our organization (i.e. “Engineer, Platform”, “Sales, Business Development” or “Manager, Talent”). Employees are paid commensurate with their experience and the internal level within One.

Inclusion & Belonging

To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@one.app.