Denise Allen

Denise Allen has a diverse work experience spanning over two decades. Denise began their career in 2000 as a Human Resources Professional at Allstate, where they gained valuable expertise in employee relations, compensation, benefits, labor laws, and training and development. Denise also served as a Team Leader for the FMLA Unit, resolving escalated service issues and providing subject matter expertise.

In 2004, Denise transitioned to the role of Call Center Mentor at Allstate, monitoring employee interactions and ensuring world-class service delivery. Denise conducted calibration sessions and role plays to maintain consistent feedback and support strategic call techniques.

Denise further expanded their skills by joining Financial Management Systems in 2007 as an HR Manager. Denise successfully ran the daily functions of the HR department, including hiring and interviewing staff, administering pay and benefits, and enforcing company policies. Denise also played a crucial role in recruiting and managing multi-level employees, implementing new benefit programs, and enhancing employee engagement.

In 2008, Denise joined ADP as a Quality Coach/Call Mentor, where they monitored associate and client interactions and mentored the management team on best practices. Denise conducted workshops, coaching sessions, and role-playing exercises to enhance customer service strategies.

Denise continued to progress in their career, assuming the role of Senior HR Consultant at ADP. In this capacity, they informed and educated clients about HR policies, procedures, performance management, recruitment, and employee relations. Denise conducted a comprehensive review and update of the Employee Handbook, HR Policies, and Procedures, and successfully completed an internal compliance audit.

Denise's work experience also includes serving as an Office Manager at the School District U-46, Plant Operations. In this role, they coordinated and supported office management activities, provided guidance to administrative staff, and ensured smooth operations aligned with departmental goals.

Most recently, Denise joined One Collective in 2022 as the Human Resources Director, demonstrating their expertise and leadership in overseeing HR functions within the organization.

Throughout their career, Denise has consistently showcased their strong communication skills, resourcefulness, and ability to manage complex business requirements. Denise'sexperience in travel consultancy, office management, HR coaching and mentoring, and team leadership make their a highly qualified professional in various fields.

Denise Allen's education history includes a Bachelor's degree in Human Resources Management from Judson University and an Associate's degree in Executive Accounting from Northwestern Business College. The years of their enrollment and completion for both degrees are not specified in the provided information.