Mohammed Shahadat Islam

Mohammed Shahadat Islam has over a decade of experience in customer service and account management. Since July 2017, Mohammed has been serving as a Customer Service Specialist at One Housing, focusing on inbound and outbound calls, support for vulnerable residents, and customer consultations. Prior to this role, Mohammed worked as a Housing Officer for the London Borough of Lambeth from February 2016 to June 2017, where responsibilities included conducting satisfaction surveys and meeting customer service targets. Additionally, from November 2012 to June 2017, Mohammed held the position of Business Sales Manager at Currys Business, actively managing customer accounts and ensuring up-to-date quotations. Mohammed holds a Bachelor of Arts degree in Business Administration and Management from the University of East London, earned between 2007 and 2010.