Onepilot developed a software solution aiming to help both large corporates and SMEs with a ticketing system for providing a fast, human response to customer support at all times, 24/7. The company says that their solution allows agents to handle even the most complex of issues in a matter of minutes, increase a company’s sales by up to 20%,and halve their average response time.

Information Technology

Internet

Software

Onepilot

Adrien Hugon

Sacha Béraud

Robin Monnier

Pierre Latscha

Lucas Bornert

Kenza El Ghadouini

Julian Franz Greutter

Coralie Pascal

Chahinèze Akli

Antoine Ung Bao

Antoine de Gouvello

The Operations Team at Onepilot is responsible for overseeing the implementation and optimization of the company's ticketing system to ensure seamless, 24/7 customer support. They handle tasks such as coordinating with clients, managing operational workflows, and ensuring that support agents can resolve complex issues efficiently. Additionally, they work on expanding operational capabilities in new markets and continuously improving the overall efficiency and performance of Onepilot's services.

Operations Team

Leadership Team

Account Management Team

Operations Team

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Other teams at Onepilot

Leadership Team

Account Management Team