Analytics Engineer

Onfido is the new identity standard for the internet. We empower people around the globe to reach services they love and need simply, speedily and safely – whether they’re renting a car or opening a bank account or completing a high-value transaction where identity is key. We built a full-service suite of AI-powered identity verification solutions with fairness and inclusiveness at their core, and were awarded ‘Outstanding Leader in Accessibility’ and ‘Best Innovation in Algorithmic Bias Mitigation’ awards at CogX. 

Onfido is an established pre-IPO technology company with a prominent position in the global marketplace that has been repeatedly recognized for excellence in performance and innovation. In 2021 we were awarded ‘Artificial Intelligence and Machine Learning Hot Company’ by CyberDefense Global Infosec Awards, ‘Fraud Prevention Innovation of the Year’ at the CyberSecurity Breakthrough Awards, and named to the CB Insights Fintech 250 for the fourth year running. We've received over $200 million in funding from investors including TPG Growth, Microsoft, and Salesforce to achieve our vision. We partner with thousands of businesses to help millions access services every week – from billion dollar institutions to hypergrowth unicorns. We support identities from 195 countries, and 2,500+ document types. Our recent growth is fuelled by continued increasing demand in the United States – where we’ve grown in year-over-year sales by 264% – as more enterprise organisations accelerate their digital transformation plans with Onfido. 

Our goal is to work together to promote and celebrate an inclusive and diverse community. Collectively, all Onfidoers are committed to creating an environment where everyone can be themselves, and where differences are celebrated. We encourage people from all backgrounds and cultures to come together to solve some of the world's most interesting problems.

The Opportunity

We put data at the heart of every decision we make. Our Data & Analytics team enables Onfido to access insights and analytics to drive key decisions leading to our success. In this role, as the Analytics Engineer, you will build data products for a 500+ user community: from operational analysts to C-level, the whole company uses the self-service analytics platform to answer critical questions. You will use DBT to transform our data, Snowflake to process and store it as well as Looker to expose this data to end users. You will work on complex and never before explored problems delivering insight on unique datasets. 

Role Responsibilities

• You will enable your stakeholders to make data-driven decisions by surfacing critical data from many different sources in the self-service analytics platform. You will own the end-to-end creation of data products by designing / implementing ELT jobs and building reporting
• You will be accountable for the quality, performance and scalability of the self-service analytics platform. You will write high quality code, implement tests and automate when possible
• You will be a trusted partner of a diverse group of stakeholders across Product Managers, Commercial and Operational Analysts and Customer Success / Sales Managers. You will propose and implement bespoke analytics solutions to address their business / technical challenges
• You will help and educate a diverse group of data users to utilise Onfido’s tools and data assets and enable self-serve analytics

Role Requirements:

• You have extensive experience working with data analytics
• You have advanced knowledge of SQL and make the difference between working SQL and performant SQL
• You have strong data visualisation skills and can tell data stories utilising BI tools (i.e. Tableau/Looker)
• You have excellent communication skills and can summarise complex technical issues, and present in a simple way to non-technical audiences
• You can work with a variety of stakeholders from a wide range of backgrounds and prioritise the work accordingly
• You are a self-starter and take the initiative in spotting opportunities and finding ways to solve problems
• Some experience using python, git, dbt, Looker, Snowflake / Redshift / Big Query is a plus