Kushal Sharma

Kushal Sharma has a strong background in technical support and customer service. Kushal'smost recent role was as a Senior Product Support Engineer at Onfido, where they provided support for product-related issues. Prior to that, Kushal worked as a Product Support Engineer at Onfido, where they played a critical role in resolving customer inquiries. Before joining Onfido, Kushal worked at Crossover for Work as an L2 Customer Support Architect, where they utilized their technical expertise to provide customer support. Kushal also gained extensive experience at Kayako, where they held multiple roles, including Senior Technical Advocate, Technical Advocate - SME, Senior Software Support Engineer, and Software Support Engineer. Throughout their career, Kushal has demonstrated a strong ability to troubleshoot and resolve complex technical issues, making him a valuable asset to any organization.

From 2008 to 2011, Kushal Sharma attended CT Institute of Management & IT where they earned a Master of Computer Applications (MCA) degree in Information Technology.