BM

Billal Malik

Director, Customer Success - UK & I at Onfido

Billal Malik is a Director at Onfido, responsible for the UK & I Customer Success team. Additionally, Billal is a Snr Strategic Enterprise Customer Success manager managing 15 Enterprise and Strategic accounts. Billal also co-founded and serves as a volunteer Project Manager at The Jasmine Project, focusing on providing sustainability for refugee families through micro-business creation. Prior to this, Billal worked at Brothers Broadway/Lets Direct as a General Manager & Account Manager. Billal holds a Bachelor of Science in Biochemistry and Forensic Science from the University of East London.

Links

Timeline

  • Director, Customer Success - UK & I

    September, 2021 - present

  • Snr Strategic Enterprise Customer Success

    July, 2020

  • Snr Customer Success Manager

    February, 2019

  • Customer Success Manager

    June, 2017

  • Customer Success And Operations

    June, 2016

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