Joshua Ashley

Joshua Ashley is an experienced professional in the financial services industry, currently serving as Call Center Quality Manager at Ocwen Financial Corporation since June 2015, where responsibilities include enhancing quality procedures and customer experience within the Direct Lending Division. Prior to this, Joshua worked at JPMorgan Chase in various roles, including Operations Manager for Quality Assurance in Commercial Lending, overseeing a team that managed internal QA procedures, and Operations Supervisor, where Joshua led a high-performing loan processing team. Previous roles include Senior Account Executive positions at Greystone Financial and Deutsche Bank, focusing on developing relationships with mortgage professionals and training on mortgage products. Joshua also served as Regional Quality Manager at Deutsche Bank, addressing quality issues in wholesale lending. Educational background includes studies at Mesa Community College and Fullerton College.