Staff Technical Program Manager

Operations · Full-time · Boston, United States

Job description

OpenGov is home to an exceptional team - passionate about our mission to power more effective and accountable government. By bringing the OpenGov Cloud to our nation's state and local government, we’re transforming communities so they can thrive! 

Imagine yourself being able to help small business owners open their doors faster, ensuring our tax dollars are accounted for, creating safer infrastructure, modernizing the permitting process, and assisting with disaster recovery. The work you do here every day has a meaningful impact on people's lives!

🌟 OpenGov is a 2023 Top Workplaces USA award winner and a Forbes America's Best Startup Employer 🌟

Join our smart, fun, and humble team to experience the most rewarding career of your life!

Are you an expert in managing large, complex software development projects? Do you have experience in portfolio management within an R&D product development environment?

The Staff Technical Program Manager will oversee the portfolio management processes of our R&D product development organization. You will collaborate with cross-functional teams to ensure our projects are prioritized, funded, and aligned with our strategic goals. Your work will enable us to deliver innovative solutions that meet the needs of our customers and stakeholders.

Responsibilities: • Strategic Support: Provide strategic support in the execution of projects and initiatives that align with the company's technological and business objectives, including R&D portfolio management. • Portfolio Management: Lead the end-to-end management of the R&D product development portfolio, ensuring projects are prioritized, funded, and aligned with organizational goals. • Process Optimization: Implement and refine portfolio management processes to enhance efficiency, transparency, and accountability across the organization. • Stakeholder Communication: Serve as the primary point of contact for stakeholders, providing regular updates on project statuses, risks, and opportunities. • Resource Allocation: Coordinate with department leads to allocate resources effectively, ensuring optimal utilization and minimizing bottlenecks. • Risk Management: Identify potential risks within the portfolio and develop mitigation strategies to ensure project success. • Performance Monitoring: Establish key performance indicators (KPIs) and metrics to monitor project progress, quality, and impact. • Continuous Improvement: Promote a culture of continuous improvement, leveraging feedback and data to refine processes and enhance overall performance.

Qualifications: • Bachelor’s or Master’s degree in Computer Science, Engineering, Business, or a related field. • Minimum of 8+ years of progressive experience in technical program management, portfolio management, or a related role, preferably within an R&D environment. • Proven track record of managing large, complex software development projects from inception to completion. Willingness to take on cross functional projects as the program owner, from time to time. • Strong understanding of portfolio management principles and best practices. • Excellent leadership, communication, and interpersonal skills.