Nadine A. Medina

Customer Success Manager - Americas at OpenVPN Inc.

Nadine A. Medina has a strong background in customer success and sales, with experience in various roles and companies. Nadine A. currently works at OpenVPN Inc. as a Customer Success Manager - Americas, leading a team in providing excellent customer support. Prior to this, they served as the Customer Success - US Team Lead and Customer Success Account Manager at the same company. Their responsibilities included managing key accounts, resolving customer issues, and ensuring customer satisfaction. Nadine A. also worked as a Customer Success Representative at OpenVPN Inc., where they gained experience in handling customer inquiries and providing support. Before joining OpenVPN Inc., Nadine worked at Open iT, Inc. as a Customer Success Representative and Business Development personnel. Their responsibilities included managing channel partners, closing sales deals, and prospecting for new customers. Nadine A. also worked at St. Anne College Lucena Inc. as a College Instructor - Marketing Coordinator, where they excelled in teaching and instruction. In their earlier career, they worked at Ingram Micro as a Customer Advocate Representative, where they were responsible for order management and providing support to their sales team. Nadine's work experience demonstrates their expertise in customer success, sales, and teaching.

Nadine A. Medina earned their Bachelor of Science degree in Information Technology from AMA Computer College, where they studied from 2000 to 2004.

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Previous companies

Ingram Micro logo

Timeline

  • Customer Success Manager - Americas

    August, 2022 - present

  • Customer Success - US Team Lead

    November, 2021

  • Customer Success Account Manager

    July, 2021

  • Customer Success Representative

    August, 2020