Tuan Trinh (Thomas)

Tuan (Thomas) Trinh is an experienced Support Team Lead with a background in technical support and customer service. With a Diploma in Information Technology and a Bachelor's degree in Environmental Technology, Tuan has worked in various companies such as OPSWAT, V-Key, Euroland Investors, and Gameloft. Tuan (Thomas) has demonstrated skills in analyzing and resolving customer issues, building test apps, updating knowledge bases, creating reports, and programming automation scripts. Tuan has also shown leadership abilities by training and guiding junior team members in tool support roles.